Data Protection Notice

Information on how your personal data is processed, your rights, and how to submit a request to the data controller.

Last updated: January 2025

1. Purpose and Scope

This Data Protection Notice explains, in our capacity as data controller, the purposes for which Hunter Web LLC processes your personal data, who it is shared with, how long it is retained, and how you can exercise your rights regarding it. This notice applies to all our users regardless of location; the specific procedures and rights available to our users in Turkey under Law No. 6698 on the Protection of Personal Data ("KVKK") are set out separately below.

2. Categories of Personal Data We Process

The categories of personal data we process include identity and contact information (name, email address, phone number, postal address, and, where required, your official ID or passport number), financial data (payment information, billing address), and transaction security information (IP address, session logs, cookie identifiers).

3. Purposes of Processing Your Personal Data

Your personal data is processed to fulfill our contractual obligations, manage service operations, carry out billing and accounting processes, meet legal obligations, provide customer support, and maintain information security.

4. Sharing and Transfer of Personal Data

Your personal data may be shared with public authorities where legally required, with our business partners and suppliers (infrastructure, payment systems, our domain registrar, email security services), and with independent auditors as part of audit processes. Because Hunter Web LLC is organized in the United States and our infrastructure providers operate data centers in different countries, your data may be transferred outside your own country; transfers from Turkey are carried out in line with Articles 8 and 9 of KVKK, and transfers from the European Economic Area or the United Kingdom rely on the European Commission's Standard Contractual Clauses.

5. Retention of Personal Data

Your personal data is retained for the duration of our service relationship and thereafter for the statutory retention periods required under applicable law. Once the legal retention period has ended, the data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict the processing of, port, and object to the processing of your personal data (see the GDPR and CCPA/CPRA sections of our Privacy Policy for details). If you are receiving services from Turkey, under Article 11 of KVKK you have the following rights:

  • To learn whether your personal data has been processed,
  • To request information if your personal data has been processed,
  • To learn the purpose of processing and whether your data is being used in accordance with that purpose,
  • To know the third parties to whom your personal data has been transferred, domestically or abroad,
  • To request correction if your personal data is incomplete or inaccurately processed,
  • To request deletion or destruction of your personal data within the framework of the conditions set out in Article 7 of KVKK,
  • To request that correction, deletion, or destruction be notified to third parties to whom your data has been transferred,
  • To object to a result that is detrimental to you arising from analysis of your data exclusively through automated systems,
  • To claim compensation for damages caused by the unlawful processing of your personal data.

7. How to Submit a Request

To exercise your rights, you can contact our support team. Applicants in Turkey may also submit a request in writing by registered mail or in person to our company address, by sending an e-mail from their registered address to kvkk@hunterweb.com.tr, or via Registered Electronic Mail (KEP).

Requests submitted under KVKK must clearly state your name, surname, signature, ID or passport number, notification address, e-mail address, and the subject of your request.

8. Response to Requests

Requests under KVKK are concluded free of charge as soon as possible and within a maximum of 30 (thirty) days, depending on the nature of the request; requests under the GDPR are generally answered within 1 month, and requests under the CCPA/CPRA within 45 days. If the process requires an additional cost, a fee may be charged in accordance with the tariff set by the relevant authority.

For requests submitted from Turkey, if your request is rejected, the response is found inadequate, or no response is provided within the time limit, you have the right to lodge a complaint with the Personal Data Protection Board within 30 (thirty) days of receiving the response and in any event within 60 (sixty) days of your application.

9. Identity Verification

Hunter Web LLC reserves the right to request additional information and documents in order to verify that the request belongs to you. Requests for which identity cannot be verified cannot be processed.

10. Contact

For questions about this Data Protection Notice, you can contact our support team.